Contact Us

Chartis Travel Insurance Policy Enquiries

Free Phone: 0800 787 366 (from within NZ only)
or Click here to send an Email

Existing Health Disorders

8:30am - 5:00pm Monday - Friday (excluding public holidays)
Free Phone: 0800 367 244 (from within NZ only)

Claims Enquiries

8:30am - 5:00pm Monday - Friday (excluding public holidays)
Phone: +64 9 355 3100
Fax: +64 9 355 3088
email: claimsnz@chartisinsurance.com

24 Hour Emergency Assistance
In the event of an emergency, a reverse charge call to Travel Guard™ any time from anywhere in the world will put you in touch

24 Hour Emergency Assistance

To contact Travel Guard™ proceed as follows

1. Ring the operator in your current locality

2. Book a reverse charge call to:

Country Code: 64    Area Code: 9    Number: 359 1645

To contact Travel Guard from within New Zealand,
simply dial: +64 9 359 1645